Purchases on the Villa Bibbiani shop are delivered within 3-4 working days in all Europe. For other countries, you can contact email@example.com.
Once the order is complete, the customer will receive a confirmation email right away. A second email with the tracking number will be sent as soon as the product leaves our cellars: in this way you can keep track of your order.
The packaging used for shipping is shockproof and has been designed to ensure the full quality of the product.
Free shipping is provided for orders over € 180.
We advise you to immediately check the integrity of the package and the incoming goods:
- make sure that the packaging is intact and sealed. Otherwise, refuse the package by leaving it to the courier and notify us immediately:
always sign the document that is delivered to you by the courier by adding the phrase ‘Accepted with Reserve’. In this way, you can easily ask for reimbursement for any damages due to transport;
- if the package is damaged or the content does not conform to what was ordered, take pictures of both the outside and the inside of the package and contact us by email or chat.